There are many call services that can help whether your in crisis, need to talk to someone or need some advice or guidance. These are some of the support out lets out there for you to use:
Age UK’s Advice Line is a free, confidential national telephone service for older people, as well as their families, friends, carers and professionals. Our team will give you information that’s reliable and up to date and help you access the advice you need.
Advice Line: 0800 678 1602 Lines are open 8am-7pm, 365 days a year.
Alcoholics Anonymous (AA) helps people who are concerned about their alcohol use and want to stop drinking
AA Help Line: 0800 917 7650
www.alcoholics-anonymous.org.uk/
Campaign Against Living Miserably (CALM) Provides a helpline and online chat, as well as information and support, for anyone affected by suicide or suicidal thoughts. CALM’s helpline and webchat are open from 5pm to midnight, every day of the year.
Help Line: 0800 58 58 58
Cruse Bereavement Support help people through one of the most painful times in life – with bereavement support, information and campaigning.
the Helpline is run by trained bereavement volunteers, who offer emotional support to anyone affected by grief, giving you space to talk about your feelings and how you’ve been coping. Our volunteers are completely non-judgemental and won’t share what you’ve told them with anyone else, unless you are in danger.
Cruse Helpline: 0808 808 1677
Durham & Darlington Talking Therapies offers a self-help, counselling and talking therapies service designed to help anyone with common mental health problems.
Call Line: 0191 333 3300
If U Care Share offer a range of services aimed at prevention of suicides, intervention and supporting those bereaved by suicide. for a free and confidential chat
Advice Line: 0191 3875661
Help Line: Text IUCS to 85258
Mind offers support to thoseliving with or supporting someone with a mental health problem. Mind has several different contacts to support your needs:
Support line: 0300 102 1234
Mind Infoline: 0300 123 3393
Welfare benefits line: 0300 222 5782
Legal line: 0300 466 6463
NH S Mental Health Services offers direct contact around finding out how to access NHS mental health services and support to get urgent help.
Support Line: 111 (option 2)
www.nhs.uk/service-search/mental-health
PAPYRUS is charity dedicated to preventing suicide and promoting positive mental health and emotional wellbeing.
HOPELINE247: 0800 068 4141
Text: 88247
Samaritans are open 24/7 for anyone who needs to talk
Helpline: 116 123 (freephone)
Shout offer a confidential 24/7 text service offering support if you’re in crisis and need immediate help. Shout is open 24 hours a day, every day of the year.
Text Line: 85258 (text SHOUT)
The Silver Line provides support, information, friendship and advice for anyone aged over 55 who may feel lonely or isolated. The Silver Line is open 24 hours a day, all year around.
Help Line: 0800 4 70 80 90
Social Care Direct can assist you to find information and advice to help you live as independently as you can, including all urgent needs.
Advice Line: 0300 267 979
Text Line: 0753 745 3102 (text only)
www.durham.gov.uk/socialcaredirect
Switchboard offer listening services, information and support for lesbian, gay, bisexual and transgender people. Switchboard’s helpline is open 10am to 10pm, all year around
Help Line: 0800 0119 100
TEWV Crisis Resolution and Intensive Home Treatment Team Provides specialist assessment for people aged 16yrs and older who need urgent mental health care.
Help Line: 0800 0516 171
Wellbeing for Life helps find what’s around you and how to make the most of it. Call free for expert advice.
Call Line: 0800 876 6887